Privileges HK 2022
Privileges
Hong Kong
Everything you need to know about Royal Selangor’s Membership Programme
Classic Membership
Be rewarded with every purchase
You are always welcome
Become a Classic member with any purchase of just HK$2,000 in a single transaction.
Because we want you to stay with us, always.
Your birthday is special to us. It’s your day so it’s all about you. Enjoy a special birthday gift voucher with any purchase you make during your birthday month.
Because you deserve more, we will also double up your points for this transaction.
We see your point. Every time. We value every Dollar you spend with us so we reward you with 1 point for every HK$ 1 spent.
First to know. Enjoy access to our latest news, updates and Privileges-only events and offers.
Elite Membership
More rewards in more ways
Celebrate all year round
You become an Elite member with any purchase of HK$4,000 in a single transaction.
It’s a reason to celebrate so we want to reward you with 10% off every transaction, 365 days per year.
Because you deserve not a day less.
A very happy birthday to you. Enjoy a bigger birthday gift voucher just for you to use during your birthday month.
Because you deserve more, we will also double up your points for this transaction.
We see your point. Every time. We value every Dollar you spend with us so we reward you with 1 point for every HK$1 spent.
One step ahead. Gain access to Privileges-only events, special launches and exclusive Elite promotions.
Elite+ Membership Let your rewards enhance your lifestyle
The ultimate experience
You become an Elite+ member with any purchase of HK$15,000 in a single transaction.
It’s a reason to celebrate so we want to reward you with 15% off every transaction, 365 days per year.
Because you deserve not a day less.
Your birthday is truly special. Enjoy the best birthday gift voucher during your birthday month.
Because you deserve more, we will also double up your points for this transaction.
We see your point. Twice the time. We value every Dollar you spend with us so we reward you with 2 points for every $1 spent.
Front row seats. Get first dips on our special and limited edition launches. Enjoy Elite+ only promotions and be invited to exclusive Privileges-only events.
At a Glance
Classic
Elite
Elite+
Not Applicable 10% off
Discounts
15% off
HK$2,000
HK$4,000
HK$15,000
Qualifier
Renewal Minimum Spend
HK$1,000 annually
HK$2,000 annually
HK$7,000 annually
Point Accumulation
HK$1 = 1 point
HK$1=2points
Point Rebate
1%
Minimum Point Redemption
HK $100 / 10,000 points (HK)
Birthday Bonus Points
2x
Birthday Reward
HK$200
HK$400
HK$800
Terms & Conditions
1. Membership sign-up is automatic upon meeting the minimum qualifying nett purchase amount in a single receipt at any Royal Selangor retail store worldwide. a. Applies to all Royal Selangor, Comyns and Selberan products b. The member’s home base will be set according to the country of sign-up. c. The member’s perks and benefits are determined by their home base currency. d. To change the home base, the member is required to request for the change and provide sufficient and relevant reasoning. If valid, the member’s home base will be updated accordingly. The changes may take up to five (5) working days to verify and complete. 2. Elite members are entitled to a 10% discount while Elite+ members are entitled to a 15% discount with every purchase, excluding limited editions and/or items on promotions, unless stated otherwise. 4. Members can only hold one (1) account per user. a. If members are found to have more than one (1) account, the account may be removed with all points and offers attached to the account. 5. A minimum spend per year is required to retain membership tier and status. The minimum spending is listed in the membership tier table. a. The amount a member spends in a year across all retail stores will be converted and tallied to the currency of the home base. b. The calculation for a member’s total spending per year begins at the member’s Privileges sign-up date. For a non-member with an account with Royal Selangor, the total spend per year will only be calculated when they sign up for a Privileges membership. c. If the customer already has an account with Royal Selangor and is signing up as a Privileges member, the minimum spend per year starts on the sign-up date of the member. d. If the minimum spend per year is not met, Elite+ members will be moved to the Elite tier, Elite members will be moved to the Classic tier and Classic members will lose their membership status. 6. All data will be processed according to the information provided by the member. If the member would like to change their personal data (e.g. birthday), the member must provide valid reasoning. a. Upon changing birthday data, members are not entitled to receive and redeem birthday benefits again until the following year. b. The birthday gift voucher value will be deducted from the first transaction in the member’s birthday month. If the transaction value exceeds the gift voucher value, the surplus is to be paid by the member. The gift voucher is non-transferable and non-exchangeable for cash. 7. To change a member’s birthday, the member must provide valid reasoning. a. Points will be invalid upon expiration, termination or deactivation of membership. b. Points are only earned from nett amount spent. c. Points earned are not redeemable for cash. 3. Membership benefits are applicable in Royal Selangor retail stores only.
d. Points are valid for one (1) year, starting from the date the points were issued. e. The Privileges membership status and birthday month must be verified before points can be collected. f. Classic and Elite members will earn two (2) times points, and Elite+ members will earn four (4) times points for every transaction made during their birthday month. 8. Members are entitled to redeem their earned points at any Royal Selangor retail store. a. A minimum number of points is required for redemption. b. Points can only be redeemed at the member’s home base country. c. All points are calculated according to the home base value. The currency conversion is based on a fixed rate.
9. Members may enjoy complimentary wrapping services for their purchases, if the services are available in the store.
10. Employees of the Royal Selangor group of companies are not eligible to become a Privileges member.
11. Royal Selangor reserves the right at any time, without giving prior notice or reason whatsoever, to change, modify and update the terms and conditions and benefits, or terminate the membership programme above without prior notice. All terms and conditions apply to the benefits listed herein. 12. By signing up as a Privileges member or filling any Royal Selangor registration form, the relevant person agrees that the data and information may be collected, processed, stored by Royal Selangor and/or the Royal Selangor group for the purpose of sale and purchase transactions and/or for the purpose of receiving updates, news, promotional and marketing mails or materials on all marketing channels by Royal Selangor group of companies. 13. In accordance to the Personal Data (Privacy) Ordinance (Cap. 486) ('PDPO'), Royal Selangor and/or the Royal Selangor group may disclose members’ personal data to the relevant governmental authorities or third parties when required by law or made necessary by reason of the transaction; and the personal data may be shared and transferred to any company within the Royal Selangor group. The Royal Selangor group reserves the right to access members’ personal data for the purpose of updating or correcting the data at any time with members’ consent. 14. Personal data includes all data defined within the Personal Data (Privacy) Ordinance (Cap. 486) ('PDPO') which covers all information that members have disclosed to Royal Selangor in written or electronic materials.
15. All prices are listed in Hong Kong Dollar.
For more information, email privileges@royalselangor.com or contact our salesperson at your nearest Royal Selangor retail store.
Find your nearest store here
royalselangor.com
Made with FlippingBook - professional solution for displaying marketing and sales documents online